Broadway Performances Suspended
The ongoing suspension of Broadway performances due to COVID-19 will continue until further notice. American Buffalo is now offering refunds and exchanges for tickets purchased for performances through September 6, 2020.
Please visit our FAQ page for info on refunds & exchanges.

Frequently Asked Questions

BROADWAY PERFORMANCES SUSPENDED

The ongoing suspension of Broadway performances due to COVID-19 will continue until further notice. While a date to resume performances is yet to be determined, American Buffalo is now offering refunds and exchanges for tickets purchased for performances through September 6, 2020.

If you purchased tickets from Telecharge for a suspended or canceled performance, you will receive an email with instructions to refund or exchange your tickets.

Please be patient as we process refunds; it may take some time for the refund to appear on your credit card statement. There is no need to contact Telecharge about your tickets.

If you bought tickets at an affiliated box office with a credit card, Telecharge Customer Services will automatically refund your order. If you bought tickets at a box office with cash, please visit the box office for a refund when it reopens.

If you did not purchase your tickets through Telecharge, please contact your original point of purchase for refund information.

The Telecharge Call Center is closed until further notice, by order of NY state. If you have questions about your tickets, please email tickets@telecharge.com. Please allow at least 3-5 business days for our very limited staff to respond by email.

To stay up-to-date, follow Telecharge on Facebook and Twitter.

Ticketing Information

Under the direction of Governor Andrew Cuomo, Broadway shows in New York City have suspended all performances in support of the health and well-being of the theatre going public, as well as those who work in the theatre industry.  For more information about suspended performances, please see the “Broadway Performances Suspended” section above.

Please visit our Tickets page, or Telecharge for the most up-to-date calendar.

Please Note: Performances are currently suspended.  For more information about suspended performances, please see the “Broadway Performances Suspended” section above.

For more information about purchasing premium tickets for performances starting the week of April 13, please see below.

For the very best seats, look for Premium Tickets. These are located in the front, center sections of the theatre and are often available when other seats are sold out.

Be sure to buy tickets from our official ticketing representatives to avoid overpriced or counterfeit tickets. Buy tickets online at Telecharge.com: Click Here or call 212-239-6200. For information about groups of 10 or more persons: Click Here or call 1-800-BROADWAY x2.

Please Note: Performances are currently suspended.  For more information about suspended performances, please see the “Broadway Performances Suspended” section above.

Buy tickets online at Telecharge.com: Click Here or call 212-239-6200.

In the wake of Gov. Andrew Cuomo’s ordered shutdown of all Broadway theaters, American Buffalo is currently in the process of refunding all affected group orders in the coming days and weeks. We are also prepared to accommodate any displaced groups for future performances.

If you purchased tickets as part of a group for a performance, please contact your group leader about your exchange or refund.

For information about groups of 10 or more persons: Click Here or call 1-800-BROADWAY x2.

For more information about suspended performances, please see the “Broadway Performances Suspended” section above.

Please Note:  Performances are currently suspended.  For more information about suspended performances, please see the “Broadway Performances Suspended” section above.

A rush or lottery policy for American Buffalo has not been announced.  Please follow us on Twitter for updates on a rush or lottery policy.

General Show Information

American Buffalo is recommended for ages 14 +. Children under the age of 4 are not permitted in the theatre.

Photography, video and sound recordings of any kind are strictly prohibited during the performance.

American Buffalo runs approximately 1hr and 40 minutes, including one intermission.

Venue Information

Assistive listening systems are available. Reservations are not necessary, but please arrive early. Drivers license or ID with printed address required.

Loop technology is also available at this theatre.

There is no dress code at the theatre. For all performances, attire should be comfortable and appropriate for the occasion. The theatre is air-conditioned during the summer months.

Please Note:  Performances are currently suspended.  For more information about suspended performances, please see the “Broadway Performances Suspended” section above.

Animals are not permitted in the theatre, but an exception is made for guide dogs and service animals. Please inform your ticket sales representative if any accommodations are required.

 

Please Note: The Circle in the Square Theatre is currently closed.  Performances are currently suspended.  For more information about suspended performances, please see the “Broadway Performances Suspended” section above.

The Circle in the Square Theatre is located at 1633 Broadway (at West 50th Street) New York, New York. Google Maps.

If you have lost something at the theatre, please call 212-575-9200.

The theatre is wheelchair accessible. Not all sections of the theatre are wheelchair accessible.

Orchestra: Seating is accessible at the orchestra level. Please note, once on the Orchestra level there are approximately 2 steps down per row. Entrance to the Orchestra is behind row K.

Wheelchair | Companion Seat Locations:
Orchestra: J141 | J135, I37, I39; J142 | J136, J138, J140; K101 | K103, K105, K107; K102 | K104, K106, K108

For the protection of our patrons and theatre, managers are on duty during all performances. All patrons will be screened prior to entering the theatre. Please see below for a list of prohibited items.

Prohibited Items

Do not carry any of these items into the security screening area. Items that are confiscated will not be returned. If you are unsure about any item, do not bring it to the theatre.

  • All weapons are strictly prohibited, including but not limited to: firearms, ammunition, knives, swords, scissors, OC spray (mace), any dangerous items, and weapons of any kind
  • Outside food or beverage
  • Large professional cameras or video recording equipment
  • Flashlights or laser pointers
  • Illegal substances
  • Noise making devices or fireworks

The Circle in the Square Theatre has the right to refuse entry if any of the above is not adhered to.

How to Buy Tickets

By Phone

Call Telecharge at
800-447-7400

Buy Online

Click a performance on the calendar, or visit Telecharge.com

In Person

Circle in the Square Theatre
1633 Broadway,
New York, New York